Privacy Policy — Hiremaster

1. Introduction

Hiremaster ("we", "us", "our") operates the Hiremaster platform, an AI-powered hiring analysis service. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

2. Data We Collect

We may collect the following categories of personal data:

Contact information: Name, email address, company name, phone number submitted through our contact or demo request forms.
Usage data: Browser type, IP address, pages visited, time spent on pages, and referring URL collected automatically through server logs.
Candidate data: When using our platform, employers may upload candidate information including resumes, application details, and evaluation data. This data is processed on behalf of and under the instructions of the employer (data controller).
Account data: Login credentials and account preferences for registered users.

3. How We Use Your Data

We process personal data for the following purposes:

To provide, maintain, and improve our services
To respond to demo requests and customer inquiries
To analyze candidate profiles using AI and provide hiring insights to employers
To send service-related communications
To detect and prevent fraud, abuse, and security incidents
To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal bases for processing include:

Consent: Where you have given explicit consent (e.g., submitting a contact form).
Contractual necessity: Where processing is necessary to perform our services.
Legitimate interest: For analytics, security, and service improvement, balanced against your rights.
Legal obligation: Where required by applicable law.

5. Data Sharing

We do not sell your personal data. We may share data with:

Service providers: Cloud hosting, email delivery (Resend), and analytics providers who process data on our behalf under strict data processing agreements.
Legal authorities: When required by law, court order, or governmental regulation.
Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice.

6. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.2+ encryption in transit, role-based access controls, and regular security audits. While no system is 100% secure, we continuously work to protect your data from unauthorized access, alteration, or destruction.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for up to 24 months. Candidate data processed through our platform is retained according to the data retention settings configured by the employer. You may request deletion at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict processing of your data
Data portability (receive your data in a structured format)
Withdraw consent at any time

To exercise any of these rights, contact us at hrplatform@devello.co. We will respond within 30 days.

9. Cookies

Our use of cookies is described in our Cookie Policy. You can manage your cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Hiremaster
Email: hrplatform@devello.co